Product is scheduled to be returned but have not been received in by manufacturing at the time of this report.Therefore, this report is based solely on the information provided by the customer.At this time there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventive actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.(b)(4).
|
Customer reported that the interior panel is frayed on the (finger guard) zipper pull, on both the left and right side panels.According to the nursing staff, patient was able to get fingers to the zipper and work it down allowing the patient to open the bed enclosure.A paperclip was found in the bed, however was not able to be determined if it was used to open the canopy.There was no harm or injury to the patient or staff.No gtin available.
|