ROCHE DIAGNOSTICS ROCHE DIAGNOSTICS COBAS ELECSYS ANTI-TPO; SYSTEM, TEST, THYROID AUTOANTIBODY
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Model Number E411 DISK |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).The investigation is ongoing.(b)(4).
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Event Description
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The initial reporter questioned high roche diagnostics cobas elecsys anti-tpo results on a cobas e411 disk.The customer provided questionable results for 14 patients.Refer to the attachment on the medwatch for all patient data.On (b)(6) 2020, the customer had acceptable anti-tpo calibration and quality control results before processing patients.That afternoon, the customer detected high patient results and decided to run quality control material to verify test performance.The quality control recovered high for both levels.The high patient results were not reported outside the laboratory.On (b)(6) 2020, the customer replaced the anti-tpo reagent pack and had acceptable calibration and quality control results.The customer performed repeat testing on the patient samples that previously had high anti-tpo results.Anti-tpo reagent lot used for patient testing was 439067 with an expiration date of 30-sep-2020.
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Manufacturer Narrative
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Update to field d1, d2, d4, g1 and g5.The investigation did not identify a general analyzer issue or a product problem.The cause of the event could not be determined.
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