The device has not been returned.However, the device investigation has been completed and the results are as follows: dhr results: unable to review the dhr since the lot number was not provided.Stock product reviewed results: unable to review the stock product since the lot number was not provided.Investigation methods/results: customer did not return the driver for investigation.Root cause the root cause cannot be explicitly determined since no driver or any broken piece of driver was returned for investigation.It is unknown if the physician followed ifu 3034554 rev 1.0 (hahn tapered implant system) correctly for implant placement.The implant driver can be broken due to the excess force applied by the user (lateral, vertical, shear, torsional, compressive angular).This event has been logged and saved for tracking and trending purposes.
|