Catalog Number IA3 |
Device Problem
Component Missing (2306)
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Patient Problem
No Information (3190)
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Event Type
malfunction
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Manufacturer Narrative
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Zimmer biomet (b)(4).Patient information not provided/unknown.Event date not provided/unknown.
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Event Description
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It was reported that when retrieving the analog, it was missing from the package.No patient involvement indicated.
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Manufacturer Narrative
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One analog packaging was returned for investigation.Visual evaluation of the as returned product identified a sealed and intact packaging with only the ifu inside.The packaging was missing the device.A device history review was performed and no related nonconformance¿s were noted.A complaint history search was performed using our complaint handling system and there were no additional related complaints against this lot.Appropriate documentation was reviewed.Additionally, the dhr for lot 2019032042 was further reviewed and the following documents have been attached regarding the device verification and pick list.A quantity on-hand review was performed for the reported lot number (2019032042) and it was determined all the devices in the lot have been distributed.The size of the lot was (b)(4) devices.The alleged device malfunction was confirmed.A root cause cannot be determined.An ie has been initiated to address the packaging issue.The following sections have been updated: b4: date of this report d4: device expiration is n/a.D4: udi.G4: date received by manufacturer.G7: checked "follow-up".H2: checked follow-up type.H3: changed "no" to "yes".H4: date of manufacture.H6: entered evaluation codes.H10: added manufacturer narrative.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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