From the device history record, lot#190725591sh, showed no exception recorded in the device history record that could lead to the reported incident.Based on supplier investigation, device history record review did not indicate any exception that could lead to the reported incident.The production process of bleaching, drying cutting, folding, steam pretreatment, counting, banding and packaging was performed according to standard operation procedure requirements.As sample was not available for investigation, the root cause could not be determined.The complaint information was informed to the relevant sectors for their awareness.There is no action taken at this time, but the supplier will continue to monitor the trend of this type of incident.
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