Device evaluation details: the device evaluation has been completed.The device was inspected, and no damage was observed however, during the second inspection the peek housing transition was observed cracked with internal parts exposed.An electrical test was performed, and the catheter failed.No electrical readings were observed on the electrode #2.A manufacturing record evaluation was performed, and no internal actions related to the reported complaint were identified.The customer complaint was confirmed.The root cause of the electrical wire breakage and the damage on the peek housing cannot be related to the manufacturing process since there is evidence that the device was manufactured in accordance with documented specification and procedures, it could be related to the manipulation of the device during the procedure, however, this cannot be conclusively determined.(b)(4).
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It was reported that a patient underwent an ablation procedure with a navistar¿ electrophysiology catheter for which biosense webster¿s product analysis lab identified the peek housing was cracked with internal parts exposure.It was initially reported by the customer that at the beginning of the procedure intermittent noise was encountered on unipolar mapping 1 and 2.They changed the catheter for another and the procedure continued.There were no patient consequences.The customer¿s reported issue of intermittent noise on the mapping channels is considered to be not reportable since the risk to the patient is low.On 2/19/2020, the complaint product was returned to biosense webster inc.¿s (bwi) product analysis lab (pal) for evaluation.Initial visual analysis observed there was no visual damage or anomalies.On 2/28/2020, during a second visual analysis it was found that the peek housing transition was cracked, with internal parts exposed.These findings were reviewed and assessed as mdr reportable since the integrity of the device was not maintained.This event was originally considered non-reportable, however, bwi became aware of a reportable malfunction through visual analysis on 2/28/2020 and reassessed this complaint as mdr reportable.
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