The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction pressure dome membrane leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot h361 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot h361 for the reported issue shows no trends.Trends were reviewed for complaint categories, pressure dome membrane leak, and alarm #16: collect pressure.No trends were detected for these complaint categories.The customer returned photographs and the smart card for investigation.A review of the data recorded on the smart card showed that an alarm #18: system pressure alarm occurred shortly after the purging air phase of the procedure had been completed.The reported alarm #16: collect pressure alarm was not verified.Review of the customer provided photographs confirmed that a pressure dome membrane leak had occurred during a patient treatment.The photographs show that the leak occurred from the system pressure dome.Further examination showed the diaphragm of the system pressure dome was partially unseated and blood had leaked through the gap between the diaphragm and the body of the pressure dome.If the pressure dome is not properly attached to its pressure sensor, because one of its latches isn't secured in the circumferential groove around the sensor, the diaphragm of the pressure dome can become unseated when system pressure is high.The root cause of the pressure dome membrane leak is due to the system pressure dome diaphragm becoming unseated.The root cause of the system pressure dome diaphragm becoming unseated most likely occurred during installation of the pressure dome by the end user.No manufacturing related defects were identified during this investigation.No further action is required at this time.This investigation is now complete.(b)(4).
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