Lenstec can confirm that all procedures in the manufacturing and packaging of the cartridges was conducted correctly.Due to the absence of the cartridge and insertion device, lenstec was unable to perform a more thorough investigation of the complaint.We are therefore unable to determine a specific cause for the damage observed on the subsequent lens.Furthermore, lenstec confirms that the cartridge and inserter, its design and the manufacturing process are not at fault due to the extensive testing that we have performed on this cartridge and lens model.
|