As the device was received in a condition was contradictory to the complaint description.The pipeline flex device tip coil ball was found missing.This condition was not reported at time of the event.The pipeline flex embolization device was returned for analysis.The pipeline flex embolization device was returned within its introducer sheath.No damages were found with the introducer sheath.The pipeline flex embolization device appears to be in good condition within the introducer sheath.The tip coil was partially pushed out from within the introducer sheath.No bends or kinks were found with the tip coil; however, the tip coil ball was found missing.Upon re-sheathing the tip coil, the braid detached from the pushwire and became stuck within the introducer sheath.The pushwire was pulled out from within the introducer sheath.The pushwire shrink tubing was found pulled back from the proximal bumper.The re-sheathing pad outer silicone was found damaged and prolapsed.The tip coil, distal marker, and ptfe sleeves were found dislodged from the distal pushwire.The ptfe sleeves were removed from within the introducer sheath.However, the tip coil and distal marker were likely lost during handling.The ptfe sleeves were found to be still in good condition.The pipeline flex braid was removed from within the introducer sheath.The braid ends were found fully open and in good condition.No other anomalies were observed.Based on the device analysis and reported information, we were unable to determined the cause of the event.As the returned tip coil was found damaged.It is possible that the introducer sheath was not seated deeply in the hub of the catheter during the delivery, causing resistance during delivery; which led to damage to the tip coil.If information is provided in the future, a supplemental report will be issued.
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