Initial reporter phone #: unknown.Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can¿t be determined as no samples were received.Examination of the product involved may provide clarification as to the cause for the reported failure.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Based on no sample, the investigation concluded, bd was not able to verify the indicated failure.A device history record review was completed with zero defects found.No quality notifications were written for this batch, nor for the associated assembly batches.This is the 1st complaint for lot # 8331767 for this type of defect or symptom.
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It was reported that during use the barrel was discovered to be cracked with a 5 ml bd posiflush¿ normal saline syringe.The following information was provided by the initial reporter, translated from chinese to english: the patient was admitted for treatment due to lumbago and leg pain.On (b)(6) 2020, the nurse found a crack on the barrel when using the prefilled catheter.The new flush was immediately replaced and continued to be used, there was no other situation for this patient.
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