Catalog Number 361555 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/01/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.Date of event: unknown.The date received by manufacturer has been used for this field.The reported lot# 195110 was not found for the catalog number.Device expiration date: n/a.Device manufacture date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that abnormal control occurred during use with a bd esr¿ bi-level qc material (4x8,5ml).The following information was provided by the initial reporter, "abnormal control of bottles was outside of the customer's defined 2s field.Original mail: i am writing to you regarding our bd sedi-40 device.We have recently received the new accu-sed plus controls (lot: 1945500-5).Now we have again the problem that the abnormal control (lot: 195110) is within the manufacturer's range but outside our 2s range.We have created several aliquots and mixed them well and always get a value of 42mm/hr (manufacturer's range 40-60mm/hr; target value of 50mm/hr).".
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Event Description
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It was reported that abnormal control occurred during use with a bd esr¿ bi-level qc material (4x8,5ml).The following information was provided by the initial reporter, "abnormal control of bottles was outside of the customer's defined 2s field.Original mail: i am writing to you regarding our bd sedi-40 device.We have recently received the new accu-sed plus controls (lot: 1945500-5).Now we have again the problem that the abnormal control (lot: 195110) is within the manufacturer's range but outside our 2s range.We have created several aliquots and mixed them well and always get a value of 42mm/hr (manufacturer's range 40-60mm/hr; target value of 50mm/hr).".
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Manufacturer Narrative
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The following fields were updated due to additional information: d.10.Device available for eval?: yes d.10.Returned to manufacturer on: 5/13/2020.H.6.Investigation: bd received samples from the customer facility for investigation.The samples were sent to elitech as they are the manufacturer for this product.Elitech's response and results can be seen below: we have investigated and have identified a few similar complaints on abnormal control lot 195110.The complaints described low results after day one of use.Collectively, complaints associated with this lot are very low compared to the amount of total abnormal controls distributed (approximately 20,000 vials per lot).Egi will continue to monitor such complaints and react accordingly based on the appropriate risk assessment.We have notified the manufacturer of the concerns about low values and samples from this lot were also taken to the manufacturer for testing.The manufacturer was not able to replicate poor results and did not determine the controls to be defective.At this time, egi, logan cannot conclusively determine why some of the abnormal controls are failing in the field or giving low results.Egi will continue to monitor such complaints and react accordingly based on the appropriate risk assessment.
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Search Alerts/Recalls
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