Model Number 3L79-21 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/01/2020 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer.
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Event Description
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The customer reported a falsely elevated calcium result for one patient on the architect analyzer, that upon repeat was within the normal range.Results provided for (b)(6): initial= 4.329 mmol/l, repeat= 2.40 mmol /l (normal range = 2.10 to 2.55 mmol/l); retested second time = 2.19mmol/l.There was no impact to patient management reported.
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Manufacturer Narrative
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A review of tickets found no other tickets for lot 28794un19 similar to this complaint, and no trends for the issue for the product.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the architect system operations manual provides multiple probable causes and corrective actions for elevated concentration.Based on the investigation no product deficiency was identified for the calcium reagent, lot 28794un19.
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Search Alerts/Recalls
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