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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: BLUE BELT TECHNOLOGIES NAVIO SURGICAL SYSTEM US; ORTHOPEDIC STEREOTAXIC INSTRUMENT

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BLUE BELT TECHNOLOGIES NAVIO SURGICAL SYSTEM US; ORTHOPEDIC STEREOTAXIC INSTRUMENT Back to Search Results
Model Number NPFS02000
Device Problem Output Problem (3005)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 01/13/2020
Event Type  malfunction  
Event Description
It was reported that, after installing 1.Application 2.Idb 3.Language pack in navio software to a brand newly delivered system, the system was rebooted following that process and went back to calibrate the monitor.After this, the system was shut down from the navio start screen.With the system down, plugged the camera and both foot pedals in their respective spots.Then started the system and waited for the system to go through integrity tests and presented an error: "an error occurred during initialization: internal power system comm connection error.(errcode = 400000004)." rebooted the system 2 times and the same error kept appearing.Finally, after shutting down again, unplugged the power cord and turn the system back on.With the power cord unplugged still, waited until the sn splash screen appeared and quickly plugged the power cord back in and the problem was resolved.No patient involved.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
 
Manufacturer Narrative
The device, intended for use in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional evaluation could not be performed.A complaint history review found similar reports, this issue will continue to be monitored.Dhr review found that this software version (rc-7007) has been validated on tr1614.A relationship, if any, between the subject device and the reported event could not be determined.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.A factor that could have contributed to the reported issue is if there was a connection issue with the ups or if it was not fully charged.
 
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Brand Name
NAVIO SURGICAL SYSTEM US
Type of Device
ORTHOPEDIC STEREOTAXIC INSTRUMENT
Manufacturer (Section D)
BLUE BELT TECHNOLOGIES
2905 northwest blvd ste 40
plymouth MN
MDR Report Key9999402
MDR Text Key189062392
Report Number3010266064-2020-01427
Device Sequence Number1
Product Code OLO
UDI-Device Identifier00885556628416
UDI-Public00885556628416
Combination Product (y/n)N
PMA/PMN Number
K191223
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional,user faci
Type of Report Initial,Followup
Report Date 08/15/2020
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model NumberNPFS02000
Device Catalogue NumberNPFS02000
Was Device Available for Evaluation? No
Initial Date Manufacturer Received 01/13/2020
Initial Date FDA Received04/26/2020
Supplement Dates Manufacturer Received08/09/2020
Supplement Dates FDA Received08/15/2020
Patient Sequence Number1
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