Patient confirmed they are in possession of recalled cassettes.When patient tried to hook the pump to cassette, the pump went off giving the message pump will not work.Patient stated she got pump to work after changing the cassette a few times.Unknown lot number of the defective cassette that caused error or lot number of the cassette that patient switched to once she was able to resume infusion.Lot numbers affected: 4329617 and 4329614,.No more information or dates provided.Pump return tracking information is not applicable to event.Photographs were not provided.This is a continuous infusion.Set flow rate and volume delivered are unknown.Position of pump when alarm occurred is not known.No additional information is available at this time.Did the reported product fault occur while in use with the pt? yes; did the product issue cause or contribute to pt or clinical injury? no; is the actual product available for investigation? no; did we [mfr] replace the product? yes; did the pt have a backup product they were able to switch to? yes.Was the pt able to successfully continue their therapy? yes; is the therapy life sustaining? yes.Reported to cvs/caremark by pt/caregiver.
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