During a radiofrequency ablation (rfa), there was an equipment malfunction.The machine would prime but not ablate and gave an error message of 'pump mapping failure.' staff and physician attempted to troubleshoot the problem but were unable to correct it.The rfa was successfully completed with backup equipment.Staff reached out to the vendor directly for assistance and repair/replacement of the equipment and did not follow the proper procedure for reporting patient equipment failure.Rfa equipment that failed was cooledrf by halyard heath.After the procedure, a representative indicated that they had heard of the pump failing sooner than expected from peers.
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