| Model Number |
N/A |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
Pain (1994)
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| Date of Event |
03/24/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Zimmer biomet complaint (b)(4).The device will not be returned for analysis; however, an investigation of the reported condition is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.
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Event or Problem Description
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It was reported that the patient was experiencing pain with the orthopak stimulator.The patient said that before using the stimulator, her pain was a 3 on a scale of 1-10, with 10 being the highest.The first time the patient used the stimulator she had used it for two hours.The patient said that she experienced an icy hot sensation that transitioned into a deep bone pain.The patient rated the pain as a 7 or 8.The patient stopped wearing the unit and the pain did not go away for two days.The patient did contact her doctor.The doctor advised the patient to break up the time that she treats with the unit and to take tylenol.The patient reported that her pain was at a 5 or 6.It was reported that no further information is available.
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Event or Problem Description
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It was reported that the patient was experiencing pain with the orthopak stimulator.The patient said that before using the stimulator, her pain was a 3 on a scale of 1-10, with 10 being the highest.The first time the patient used the stimulator she had used it for two hours.The patient said that she experienced an icy hot sensation that transitioned into a deep bone pain.The patient rated the pain as a 7 or 8.The patient stopped wearing the unit and the pain did not go away for two days.The patient did contact her doctor.The doctor advised the patient to break up the time that she treats with the unit and to take tylenol.The patient reported that her pain was at a 5 or 6.It was reported that no further information is available.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The device was not returned to zimmer biomet for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.The following sections have been updated: b4: date of this report added g4: date received by manufacturer added g7: type of report h2: follow up type h3: device evaluated by manufacturer updated to no h4: device manufacturer date added h6: method code updated to 3331: analysis of production records h6: method code updated to 4114: device not returned h6: results code updated to 3221: no findings available h6: conclusions code updated to 4315: cause not established h10: additional narratives/data.
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Search Alerts/Recalls
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