The customer reported that the ventilator shutdown and restarted without annunciating an alarm.The ventilator was being used on a patient at the time of the reported event, however, there was no patient harm.The patient's information could not be disclosed.Technical support provided remote assistance to the customer.The customer reported the occurrence of diagnostic codes related to safety valve open alarm, and various combinations of volt failures and power fail failures.Technical support advised the customer to replace the power supply.
|
G4: 29apr2020.B4: 07may2020.There was no report of medical intervention required as a result of this event.The customer reported that replacing the power supply resolved the problem.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|