Model Number 2420-0007 |
Device Problem
Component Missing (2306)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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No product will be returned per customer.The customer complaint could not be confirmed because the product was not sequestered for failure investigation.The root cause of this failure was not identified.Please note that the customer had initially reached out to bd account executive through email on 21apr2020 reporting the product malfunction.However, bd customer advocacy was not notified of this until the products arrived on 26mar2020 and mdr was promptly submitted with the information made available to customer advocacy at that time.The customer then forwarded the 21apr2020 email correspondence to customer advocacy on 24apr2020.
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Event Description
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It was reported that the sets were missing a roller clamp.The tubing was not connected to the patient.The issue was discovered at the infusion center.Although requested, additional information was not provided.
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Manufacturer Narrative
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Correction: disregard file (this file has been determined after clinical review to be non-reportable per our mdr decision document).
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Event Description
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It was reported that the sets were missing a roller clamp.The tubing was not connected to the patient.The issue was discovered at the infusion center.Although requested, additional information was not provided.
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Search Alerts/Recalls
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