The customer reported via phone call that they were hospitalized on (b)(6) 2020 for high blood glucose with blood glucose level of 550 mg/dl the customer also mentioned blood glucose level of 500 mg/dl, 450 mg/dl, 338 mg/dl, 437 mg/dl and 394 mg/dl.The customer was treated with intravenous and bolus for high blood glucose level.Customer had been using insulin pump system within 48 hours of reported low blood glucose event.The customer did not allege that insulin pump was under delivering.The device will not be returned for analysis.
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