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H10 h3,h6: the device, which was not used in a procedure, was returned for evaluation.The evaluation was performed by the supplier and could confirm the customer complaint for the scope was blurry.A visual inspection was performed and showed the scope to have distal tip damage and a cracked negative lens.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found related failures; this failure mode will be trended to assess for any necessary corrective actions.Factors that are known to contribute to the alleged fault/failure may include mishandling during shipping, use or reuse of the device, contact with another source, or wear and tear over time.This damage is caused by contact with another source.There were no indications that would suggest that the device did not meet product specifications upon release into distribution.No manufacturing related defects were observed.
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