| Model Number |
10464336 |
| Medical Device Problem Code |
High Test Results (2457)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
|
| Date of Event |
04/16/2020
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The customer contacted the siemens customer care center (ccc) about a falsely elevated cardiac troponin i (tni) result obtained on a dimension exl with lm instruments.Siemens headquarters support center (hsc) completed the investigation of the event.A review of the calibration performed on 16-apr-2020 showed shifts in the reaction signal that indicate there was a potential issue with the storage or handling of the calibrator causing the shift in quality control and patient performance.The cause of the elevated troponin with samples and qc was an issue with the calibration on 16-apr-2020 which was resolved with the calibration performed on 17-apr-2020 on the original instrument dimension exl s/n (b)(4).There is no evidence of a product non-conformance.The customer is operational.The system is operational.The device is performing within specifications.No further evaluation is required.
|
| |
|
Event or Problem Description
|
|
Discordant, falsely elevated cardiac troponin i (tni) results were obtained on patient samples on a dimension exl with lm instrument.The discordant results were reported to the physician when out of range daily quality control (qc) was noted.The same samples were reprocessed the same day or the next day on the same instrument as well as on an alternate dimension instrument, lower correct results were obtained.Corrected results were reported.There are no known reports of patient intervention or adverse health consequences due to the discordant tni results.
|
| |
|
Search Alerts/Recalls
|