H10: the tracking number indicates that the product was received.However, the device has been misplaced and cannot be located.If the device is located and returned to philips bench, this case will be reopened and the findings will be incorporated.The customer received a replacement device.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.H3 other text : the device was received for evaluation and subsequently misplaced.
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