|
This follow-up report is being submitted to relay additional information. the following sections were updated: b4, b5, g4, g7, h1, h2, h3, h6, h10.Evaluation of the returned product confirms the sterile packaging (blister) is damaged along with the plastic bag.Therefore, the reported event is confirmed and sterility of the product is intact.Complaint sample was evaluated and the reported event was not confirmed.Device history record was reviewed and no discrepancies were found.The likely condition of the device when it left zimmer biomet is conforming to specification.The root cause of the reported event is likely to be damage during transit.The reported event is being addressed in a corrective action.As part of this corrective action, the pouch is being improved to use a stronger material (nylon) and foam end caps are being added.Also, the orientation the devices are packed inside the shipper box is being moved from vertical to horizontal and the thickness of the shipper box has been increased.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|