| Model Number |
03.312.001 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
05/04/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that on (b)(6) 2020, the patient underwent an unknown procedure.During the procedure, 2 wire tensioners were not tensioning, they were not gripping the wire.The frame construct had 8 wires total, and 6 of them were successfully tensioned but the remaining two were not.The doctor had gotten the wire tensioners to work and the procedure was successfully completed.It is unknown if there was a surgical delay.The patient's status is unknown.Concomitant device reported: unknown wires (part# unknown, lot# unknown, quantity# 2).This report is for 1 wire tensioner.This is report 2 of 2 for complaint (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Part: 03.312.001, lot: l282671, manufacturing site: hägendorf, release to warehouse date: march 30, 2017.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Visual inspection: shipped back device "tensioner" 03.312.001 with lot number l282671 is in used conditions.Scratches are present all over the device.Even if used no signs of an improper handling are present on the device.Functional test: the device passed the functional test performed.The complaint could not be replicated with the returned device and no functional issue can be confirmed.Dimensional inspection: a dimensional inspection is not required per selected investigation flow.Document/specification review: in order to perform the investigation, all the documents reviewed, valid when the device was manufactured, have been analyzed.The manufacturing process was executed according to the analyzed documents and no anomalies were identified.Summary: after getting the permission and disassembling of the instrument it was found out that some parts of the shipped back device "tensioner" 03.312.001 with lot number l282671 were contaminated by undefined residues.It seems, that a mishandling occurred during sterilization and that was the reason to the malfunction of the instrument.According to evidences is not possible to address the final root cause to a manufacturing issue.The manufacturing process was performed according to the reviewed documents and all functional test were recorded.Most likely a mishandling of the device could have led to the opening of this complaint.Since no manufacturing related issue has been identified and/or confirmed, review to the specific prm and prm line is not applicable.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: the device has been received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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