|
Model Number 09608X |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
|
Patient Problems
Red Eye(s) (2038); Excessive Tear Production (2235); No Code Available (3191)
|
Event Type
Injury
|
Manufacturer Narrative
|
Age/date of birth: unknown, information not provided.Date of event: exact date unknown, information not provided.As the consumer stated, the event occurred a month ago from the time the event was reported, therefore, the best estimate is (b)(6) 2020.(b)(4).Device evaluation: product testing could not be performed as the product was not returned.The reported event could not be verified and no product deficiency could be identified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.A search revealed that no other complaints were received for this production order.Only the objective complaint was reported in previous 12 months.Conclusion: based on the investigation, no product deficiency was identified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|
|
Event Description
|
A female consumer reported that she used blink revitalens multi-purpose solution with her acuvue 2 soft contact lenses.She felt ¿normal¿ while wearing her contact lenses.However, when she removed her contact lenses both of her eyes became red, watery, and she experienced photophobia.Both eyes were affected.Consumer experienced the reported issue last month.The consumer has not used this brand of multipurpose solution before.The consumer saw her doctor who provided artificial tears and compound tear drops four times a day.At the time of her call to report the event she had not recovered.Symptoms were not improving but had not gotten worse.Consumer reported that her contact lenses are daily wear.She does not rinse/rub her lenses with the solution, and also does not use water to rinse them.She does not sleep, swim, shower or use the hot tub/sauna while wearing them.She hasn¿t had lasik surgery, is not a smoker, and reports no allergies.Through follow-up the consumer stated she used the eye drops from her doctor for 10 days but her eyes are still red.She has not sought further medical assistance, but has went on to purchase compound menthol eye drops and applies them four times a day.No additional information was provided.
|
|
Manufacturer Narrative
|
This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-0148919 and capa-010215.
|
|
Search Alerts/Recalls
|
|
|