The customer requested a quote for a user interface assembly.It is currently unknown if the customer requested this quote due to a failure.It was reported that the ventilator was being used on a patient at the time of the reported event, however, there was no patient harm.There is currently no report of medical intervention being required as a result of this event.
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G4: 09jul2020 b4: (b)(6)2020 upon investigation it was determined that this complaint, mfr report# 2031642-2020-01826 is a duplicate of an existing complaint for which mfr report# 2031642-2020-01822 was submitted.Repair information is submitted under the reported mfr report# 2031642-2020-01822 submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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