| Model Number |
86-6410 |
| Medical Device Problem Code |
Inaccurate Information (4051)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
05/19/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Customer is complaining the info on the label.The medical device is labelled as "cemented", but it is a device that will not be cemented.No surgical delay, no adverse patient consequences reported.
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Investigation summary: the device was returned as was a photograph for examination and further investigation confirms the label was correctly printed.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.
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Additional Manufacturer Narrative
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Product complaint # : (b)(4).Investigation summary : no device associated with this report was received for examination, but further investigation of the returned photograph confirms the label was correctly printed.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.
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Search Alerts/Recalls
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