| Model Number |
305765 |
| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
05/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.(b)(4).
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Event or Problem Description
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It was reported that needle eclipse 21x1-1/2 rb tw cannula and the safety shield were protruding through the package.This was discovered before use.The following information was provided by the initial reporter: material no.: 305765, batch no.: 8171369.It was reported when the customer responded to an information request for a previous complaint they stated they also had product that had the needle and safety shield protruding out of the package.
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Additional Manufacturer Narrative
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The following fields were updated due to additional information: d.10 device available for eval yes, returned to manufacturer on: 2020-06-01 h.6.Investigation summary one photo and five physical samples were received for investigation.From the photo, the part protruding out of the package and damaged sealing was observed.From the five samples received, one of the samples was observed to have the part protruding out of the package and damage sealing.This sample was located in the middle of the unit blister strip.A review of the internal manufacturing device records and raw material history files for the reported lot numbers was performed and no recorded quality problems or rejections to this incident were found.A review of the packaging process showed that the damage could have occurred during product insertion to the shelf carton.In this process, there are two grippers with three fingers at the top and bottom to guide the product into the shelf carton.The middle gripper finger could have bent, hitting the part causing the bottom web and hub damage.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported that needle eclipse 21x1-1/2 rb tw cannula and the safety shield were protruding through the package.This was discovered before use.The following information was provided by the initial reporter: material no.: 305765 batch no.:8171369 it was reported when the customer responded to an information request for a previous complaint they stated they also had product that had the needle and safety shield protruding out of the package.
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Search Alerts/Recalls
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