| Model Number |
MMT-751NAB |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
05/31/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that the insulin pump had motor error alarm while doing bolus delivery.Troubleshooting was done for the motor error alarm.Drive support cap was normal.Customer reported that they were unable to clear the alarm and unable to rewind insulin pump.Customer called back again and reported motor error alarm.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed displacement test, basic occlusion test.Device failed prime/a33 test at 2.5 lbs due to faulty force sensor resistor.Unable to verify motor error alarm or perform excessive no delivery test and occlusion test due to prime anomaly.The motor was tested outside of the device and passed.
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Search Alerts/Recalls
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