H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, complaint and lot history, applicable previous investigation(s), labeling, applicable manufacturing records, and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of unsealed packaging was confirmed and appears to be manufacturing related.One 4 fr sl powerpicc solo catheter kit was returned in its packaging.The product information on the label showed ref: 6194355 and lot: redy0629.The bottom side of the header bag was observed to be opened with no evidence of a seal present.An angled seal was present on the right bottom corner.Three photo samples of a 4 fr powerpicc solo catheter kit were also provided and corresponded with the returned physical sample.The first photo sample shows the catheter kit facing downwards.The kit components appeared to be present within the kit tray.The top and side indentions of the kit header bag seals were visible; however, evidence of a seal at the bottom of the packaging was not clearly visible.The second photo shows a closer view of the unsealed region.An angled seal compression area was observed at the corner of the header bag.A complete seal was not observed.The third photo shows the kit product label with lot: redy0629.The presence of an angled seal suggest the packaging was likely inserted at an angle during the manufacturing process leading to an unsealed area.The photos will be forwarded to the manufacturing facility for further evaluation.Reynosa evaluation complaint due to ¿unsealed packaging¿ was confirmed.According with the photo evaluation performed at reynosa facility and photo evaluation performed by vad field assurance the following was concluded: a portion of the powerpicc solo catheter kit was found to be unsealed.The header bag showed just an angled seal compression area what suggested the packaging was not correctly inserted/hold during the header bag sealing process leading an unsealed area.This condition was caused during the sealing process and it makes the device unsafe for our customer.Therefore, the cause of this condition is manufacturing related.A lot history review (lhr) of redy0629 showed no other similar product complaint(s) from this lot number.
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