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H3, h6: the associated device, used in treatment, was returned and evaluated.A visual inspection of the returned device did not confirm the stated failure mode.There were no visual abnormalities.Dimensional evaluation was completed on the returned femoral stem device.The device was fully inspected for the proximal, distal, and porous beaded profiles.No deviations were noted during inspection.The failure mode cannot be confirmed via dimensional inspection of the returned stem.The clinical/medical evaluation concluded that this complaint from the united states reports that the ¿stem went further than the broach¿.This required going up to a size 15 synergy stem from a size 13.Reportedly, there was no harm to the patient, less than 30 minutes delay, and a backup device was available to complete the procedure.Smith and nephew has not received adequate materials, to fully evaluate, the complaint, but if additional clinically relevant materials are later received, then the case may be re-opened for further evaluation.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file and instructions for use documents revealed this failure mode and potential harm was previously identified.Possible causes could include but not limited to surgical technique used, size of device or user/procedural variance.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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