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The associated device, used in treatment, was returned and evaluated.A visual inspection of the returned device does not confirm the stated failure mode.The device shows signs of extensive use.The dimensional evaluation could not confirm failure mode as the returned broach is within the dimensions and tolerance of the drawing.Returned device passed the overall length and tooth profile check with overlay 005374.The clinical/medical evaluation concluded that this complaint from the united states reports that the ¿stem went further than the broach¿.This required going up to a size 15 synergy stem from a size 13.Reportedly, there was no harm to the patient, less than 30 minutes delay, and a backup device was available to complete the procedure.Smith and nephew has not received adequate materials, to fully evaluate, the complaint, but if additional clinically relevant materials are later received, then the case may be re-opened for further evaluation.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file revealed this failure mode was previously identified.This device is a reusable instrument that can be exposed to numerous surgeries.Damage from prolonged use, misuse or rough handling are probable causes of the reported event.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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