Product complaint #: (b)(4).If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: according to the information provided, it was reported that the micro qa+ #3/0 eth v-4 was opened from the sterile box and has given from the nurse to the operator / doctor.The anchor was in a various position on the seating instrument.The complaint device was received and evaluated.Visual observations reveals that the micro anchor and the cover were not received.In addition, the tip of sleeve inserter was found broken.Besides, the device had sings of biological residues and two mini drills were received in the package.The complaint cannot be confirmed.The possible root cause for the reported failure can be attributed to user mishandling of the device.However, this cannot be conclusive determined.A manufacturing record evaluation was performed for the finished device (b)(4) number, and no non-conformances related to the reported complaint condition were identified at this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
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