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Model Number V60 |
Device Problem
Poor Quality Image (1408)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 05jun2020.
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Event Description
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The customer reported top screen dark.The unit was not in use and there was no patient or user harm.
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Manufacturer Narrative
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G4: 22jul2020.B4: 07aug2020.The field service engineer (fse) confirmed the reported failure.The fse identified the liquid crystal display (lcd) panel is defective.The (fse) also found the power switch overlay has a hole, and the bezel end cap is broken.The power cord retainer and two feet are missing.The (fse) replaced the (lcd) panel, (lcd) cable, user interface (ui) cable, user interface (ui) printed circuit board assembly (pcba), and (lcd) screws, (lcd tray) to resolve the reported issue.Still pending more info.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4: 19aug2020 b4: (b)(6) 2020 the field service engineer (fse) replaced the liquid crystal display (lcd) panel, lcd cable, user interface (ui) cable, ui printed circuit board assembly (pcba), and lcd screws, lcd tray to resolve the reported issue.The unit was tested and it returned to service.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:18mar2021.B4:24mar2021.The liquid crystal display (lcd) was returned to manufacturer to failure investigation (fi) for analysis.The burn out cold cathode fluorescent lamp (ccfl) backlight causes the dim display.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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