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The customer reported that the device, 139105ext, was being used during a procedure to remove a lump from the patient left breast when cutting with the device "the blue protective cover splayed open near the needle end." there was no fragmentation of the device or any components and there was no report of delay.An alternate device was used to complete the procedure as planned.There was no report of injury to the patient or the user.There was no report of medical intervention or extended hospitalization caused by the event.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Received one box of 139105ext in unopened original packaging.Lot number was verified.Performed a visual inspection, there were no obvious signs of abnormalities or defects.Performed a functional inspection using esu system 7550, the devices functioned as intended.The functional inspection was unable to confirm the complaint.Even though the complaint could not be confirmed on the samples returned, the photographic evidence provided by the customer confirmed the reported problem.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.A nonconformance had been identified during manufacturing; however, it was not related to this failure mode.The product released for distribution was found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of 3 complaints, regarding 3 devices, for this device family and failure mode.During this same time frame (b)(4) have been manufactured and shipped worldwide.(b)(4).Per the instructions for use, the user is advised the following: contraindications: these devices should never be used when: there is visible evidence of damage to the exterior of the device such as cracked or damaged plastic.These devices fail the inspection described herein.Safety: inspect and test each device before each use.Inspection: these devices should be inspected before and after each use.Visually examine the devices for obvious physical damage including: cracked, broken or otherwise distorted plastic parts.Damage including cuts, punctures, nicks, abrasions, unusual lumps, significant discoloration.This issue will continue to be monitored through the complaint system to assure patient safety.
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