| Model Number |
309578 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
05/22/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Device expiration date: unknown.The customer's address is unknown: (b)(6), usa has been used as a default. device manufacture date: unknown.(b)(4).Investigation summary: no photos or samples were received for evaluation.Since no samples displaying the reported condition were received a potential root cause could not be defined and no corrective actions are necessary at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported that an unspecified number of bd 3ml syringe luer-lok¿ tips with bd precision glide¿ needles experienced missing label information which was noted prior to use.The following information was provided by the initial reporter: material no: 309578 batch no: unknown.Caller asking for expiration date/shelf life for syringe# 309578.Caller states there are no markings on the syringe package.Asked caller if there is a date or hourglass marking on package.The shelf life for all bd syringes is 5 years from date of manufacture.Some bd products do not have an expiration date on the packaging.The fda does not require dating on all products.We cannot recommend using products past expiration dates.Offered caller to send me picture of packaging and caller declined.Asked caller if she has additional product numbers and she confirms she has six boxes of syringes with different product numbers.Asked caller to send email to medical.Support@bd.Com and list the product numbers and if there are any markings or dates on the packaging and we will assist her.Caller declined and states she will call customer service again as she does not need that detailed of information.
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Search Alerts/Recalls
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