| Model Number |
9733534XOM |
| Medical Device Problem Codes |
Communication or Transmission Problem (2896); Human-Device Interface Problem (2949)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/29/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient tracker instrument was returned to the manufacturer for analysis.The returned tracker is recognized but does not track, displaying only red status when connected to a known good system.A check of the em interface showed that coil #1 was not firing.The hardware investigation found that the reported event was related to a hardware issue.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation device being used for a functional endoscopic sinus surgery (fess).It was reported that the system would not recognize multiple patient trackers.He was in a facetime call with the facility at the time.He saw that the emitter details showed it was connected but was not giving any value.There was a reported delay of less than one hour and no reported impact to patient outcome.Additional information received.The manufacturer representative was on site and was able to get a nipt tracking with no issue.The head frame patient tracker was only working intermittently.Em interface showed that coil 1 of the patient tracker was intermittently not getting picked up, but coil 2 and 3 were working.Site reuses the patient trackers.Site was informed that the instrument is not intended for more than one use and issue would likely not occur again.
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Search Alerts/Recalls
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