| Model Number |
10700444 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
05/16/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer contacted siemens customer care center (ccc) and reported a discordant, falsely depressed enzymatic creatinine (ecrea) result was obtained on a dimension vista 500 system.Siemens is investigating the event.
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Event or Problem Description
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A discordant, falsely depressed enzymatic creatinine (ecrea) result was obtained on a patient plasma sample on a dimension vista 500 system.The result was reported to the physician(s).The same sample was reprocessed on the same instrument and a higher result was obtained, considered correct and reported.A corrected report was issued.There are no reports of patient intervention or adverse health consequences due to the discordant, falsely depressed ecrea result.
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Additional Manufacturer Narrative
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Mdr 2517506-2020-00175 was filed on 11-jun-2020.Additional information (15-jun-2020): siemens healthcare diagnostics headquarters support center (hsc) concluded their investigation of the discordant falsely depressed enzymatic creatinine (ecrea) result.Hsc evaluated the information provided and the instrument data files.Quality control was in range upon testing from subsequent new assay wells and no issues were noted with other patient samples, indicating that the instrument and assay were performing acceptably.Repeat of the same sample yielded expected results.A potential product issue has not been identified.The cause of the event is unknown.The device is performing within specifications.No further evaluation is required.Section h6 has been updated to reflect the hsc investigation.
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Search Alerts/Recalls
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