| Model Number |
MMT-723RNAB |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Device Difficult to Program or Calibrate (1496); Moisture or Humidity Problem (2986)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that insulin pump had button error alarm and buttons were not responding.Customer reported that insulin pump was exposed to moisture and black solid circle was found in insulin pump.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received with unresponsive buttons due to moisture damage at keypad traces.No button error alarm noted.Traces of corrosion found at the electronic assembly and motor assembly per visual inspection.Unable to perform the displacement, operating currents or verify missing segments/partial display due to unresponsive buttons.
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Search Alerts/Recalls
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