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Information received by medtronic indicated that the insulin pump had a blank display.The customer was assisted with troubleshooting and display did not returned back.The customer was also reported that battery compartment was neither damaged nor corroded, battery cap was neither missing nor damaged, and the spring was neither damaged nor corroded.The customer was reported that the insulin pump display did not return after restart.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Device received with blank display due to corroded electronic assemblies and corroded battery tube.Unable to perform displacement test, rewind, prime/seating, basic occlusion test, force sensor test, occlusion test, self test, and current measurements due to display anomaly.
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