| Model Number |
2545-00-977 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/02/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that the size 7 fb art surface trial was found to be missing a spring.The trial was not used in the case.No surgical delay.
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Investigation summary: update 10-aug-2020: the investigation was re-opened upon the receipt of the product.Examination of the returned device confirms the reported event.Root cause and corrective action are documented in the capa system.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.
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Additional Manufacturer Narrative
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Product complaint (b)(4).Investigation summary: no device was received for examination, therefore the reported event could not be confirmed.Depuy considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.
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Search Alerts/Recalls
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