Model Number 6634633 |
Device Problem
Disconnection (1171)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/30/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
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Event Description
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It was reported to siemens that a failure, "dmc monitor was dark" occurred during an emergency procedure.The procedure was continued and finished at another hospital.We are unaware of any impact to the state of health of the patient involved.Siemens has requested additional information in order to conduct an investigation of the reported event.Dmc = dialog monitor computer.
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Manufacturer Narrative
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Our experts conducted an investigation of the reported issue.No log files were available for this investigation and the defective part was not returned for detailed analysis.During the investigation siemens local service engineer checked the concerned system and found that the mainboard of the dialog monitor computer (dmc) was defective.The engineer found a defective capacitor on the motherboard.The motherboard was replaced; following the replacement the system recovered and works as intended.According to our experts, the capacitor got defective due to aging reasons.A general systematic error has not been identified.
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Search Alerts/Recalls
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