| Model Number |
193127 |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/06/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The suspect device has been returned for evaluation.The complaint is confirmed.The root cause is attributed to rough handling through shipping and handling.A search of the complaint database was performed and no similar complaints for this lot number were found.The device history record was reviewed and no exception documents were found.
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Event or Problem Description
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The account reported a defect in the packaging.This was identified during their initial inspection of the received product.The device was not used.No patient contact.
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Search Alerts/Recalls
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