The customer's mother reported via phone call that her daughter's insulin pump was over delivering the insulin and her daughter was admitted to the hospital on (b)(6) 2020 due to hypoglycemia.Customer did not use auto mode feature at the time of reported high blood glucose.Blood glucose level at the time of hospitalization was 40 mg/dl.Customer's blood glucose dropped and she passed out and also had seizure due to it she ran to the hospital.Customer was in emergency room.Customer was treated with glucose tablet and glucagon shots and pen.Customer ahd been using insulin pump system within 48 hours of reported high blood glucose event.Customer's mother said they noticed that the insulin pump gave a bolus of 10 units that they did not administer or deliver, said it was showing on the history of the insulin pump on that day.Insulin pump will be and reservoir will not be returned for analysis.
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