| Model Number |
09K14-02 |
| Medical Device Problem Code |
Fluid/Blood Leak (1250)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/28/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Elevated complaint investigation has been initiated.
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Event or Problem Description
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Customer reported the liquid waste connector on their m2000sp instrument was not working as expected, which caused dripping.Leakage occurred outside the instrument and reached the walking surface.The customer didn't get in contact with the liquid and personal protective equipment were used by the lab personnel.There was no injury associated with this observation.Local engineer confirmed the customer had no further issues.Discussed possible causes such as a not fully connected waste connector.Customer is then satisfied and therefore no further actions are required.No patient was involved as this observation was made by the m2000sp user.This incident is being reported to fda because the incident occurred in (b)(4) using the m2000sp instrument, list 9k14-02, which is also us fda approved.
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Additional Manufacturer Narrative
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Investigation into this complaint included an existing data review, a quality data review and a complaint history review.The investigation is summarized as follows: the ticket documented an event where a waste liquid connector was not working as expected on the m2000sp instrument (ln 09k14-02, sn (b)(6)) resulting in leaking on the floor.Review of current labeling concluded the manuals provide instructions for the operation and maintenance of the m2000sp instrument system and the replacement of the liquid waste tubing.Non-conformance and capa searches did not identify any related records associated with the reported issue.Complaint history review showed that over the last two years, elevated complaint ticket under investigation is the only ticket related to a leak due to a liquid waste connector issue resulting in a leak onto the walking surface.Based on the investigation elements, a product deficiency was not identified for the m2000sp instrument system ln 09k14-02.
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Search Alerts/Recalls
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