|
(b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Additional narrative: investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.With the information provided, and without the complaint device to evaluate, we cannot determine a root cause for the reported failure.A manufacturing record evaluation was performed for the finished device lot number (52999), and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
|
|
It was reported by sales rep via complaint submission tool that during a rotator cuff repair, while using an expressew iii autocapture + retention plate/loading tool-5 pack, the retention plate would not load into device.No surgical delay or patient consequences reported.Additional information provided by the affiliate reported the procedure was successfully completed by opening a new retention plate.It was also reported there was a minor surgical delay of one minute which caused by retrieving a new device to use.The affiliate reported there were no known patient consequences.
|