Model Number C40+ |
Device Problems
Circuit Failure (1089); Output Problem (3005)
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Patient Problems
Headache (1880); Failure of Implant (1924); Pain (1994)
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Event Date 06/11/2020 |
Event Type
Injury
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Manufacturer Narrative
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The device has not been explanted.If it should be explanted, it is to be returned to the manufacturer for evaluation.When available, a device failure analysis will be submitted as a follow up report.
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Event Description
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The user was to be fitted with a new rondo 2 audio processor on (b)(6) 2020, but the audiologist was not able perform in situ testing of the internal device.In the days leading up to the fitting the user reported she felt the volume was decreasing.She also had some sensation of pain and headaches.The user did try the rondo 2 but could hear only a really low volume.An opus 2 was given to the user and she has hearing benefit with it, but she hears noise ("liquid or bubbles noises").She is currently using the opus 2 processor.
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Event Description
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The user was to be fitted with a new rondo 2 audio processor on (b)(6) 2020, but the audiologist was not able perform in situ testing of the internal device.In the days leading up to the fitting the user reported she felt the volume was decreasing.The user did try the rondo 2 audio processor but could hear only a really low volume.An opus 2 audio processor was given to the user and she had hearing benefit with it, but she hears noise ("liquid or bubbles noises").She is currently using the opus 2 audio processor.Re-implantation is considered, but no date has been scheduled yet.
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Manufacturer Narrative
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Additional information: as per the complaint information and the manufacturer_s experience with this kind of device, it is assumed that the device might have failed due to humidity ingress at the housing braze joint through micro-leaks.However to determine an exact root cause a device investigation of the explanted device is necessary.Re-implantation is considered but no date has been scheduled yet.
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Manufacturer Narrative
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Conclusion: device investigation confirmed that the stimulator electronics failed.The failure of the electronic circuitry was probably caused by humidity ingress at detected micro-leaks at the housing braze joint.Other damages found during investigation are most likely related to explantation surgery.The problems described in the recipient report appear to match the damage found.This is a final report.
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Event Description
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The user was to be fitted with a new rondo 2 audio processor on (b)(6) 2020, but the audiologist was not able perform in situ testing of the internal device.In the days leading up to the fitting the user reported she felt the volume was decreasing.The user did try the rondo 2 audio processor but could hear only a really low volume.An opus 2 audio processor was given to the user and she had hearing benefit with it, but she hears noise ("liquid or bubbles noises").She then used opus 2 audio processor.The user has been re-implanted.
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Search Alerts/Recalls
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