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It was reported that upon inspection of the packaging of a open-end ureteral catheter a hair was found inside.It is unknown when this was found, either during product intake at the user facility or before a case with a patient.Although, the event was reported to have occurred at the distributor.No adverse effects were reported.Additional information has been requested.
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Investigation / evaluation: it was reported, when the open-end ureteral catheter was received at our distributors warehouse, the staff noticed a hair inside the packaging.A visual inspection of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, specifications, the instructions for use, and quality control data.One unopened package containing a open-end ureteral catheter was returned for investigation.A visual examination of the unopened package confirmed a hair like fiber loose and sealed inside the package.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows no other complaints associated with the complaint device lot.Due to the individual nature of inspecting finished product for foreign matter, one nonconformance does not indicate additional non conformances in the lot.Additionally, there have been no other complaints filed for this lot.Therefore, there is no evidence that nonconforming product are in the field; however, this lot will continue to be monitored.A review of the product labeling found no information for the end users related to this failure mode.The returned unopened package confirmed a hair like fiber loose and sealed inside the package.A review of production processes found quality controls to be in place including an inspection of all finished products for foreign matter.The cause of the complaint is manufacturing related.The risk analysis for this failure mode was reviewed, and it was determined that no additional risk mitigating activity is required.We will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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