| Model Number |
07P9920 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/14/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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There was no further patient information provided by the customer.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed falsely elevated creatinine on alinity c processing module for multiple patients.The results were provided: on (b)(6) 2020 sid (b)(6) creatinine=177 umol/l on (b)(6) 2020 repeated on another alinity =98 umol/l(% difference=81%) (laboratory reference range for men=63.6 to 110.5 umol/l and women=50.4 to 98.1 umol/l).There was no reported impact to patient management.
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Additional Manufacturer Narrative
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An investigation was performed for the customer issue and included a review of the complaint text, troubleshooting, a search for similar complaints, instrument service history review, and a review of product labeling.A review of tickets was performed for alinity creatinine reagent lot number 82385un19.The ticket search found no complaints similar to this issue.A review of tracking and trending did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no systemic issue or deficiency of the creatinine assay lot number 82385un19 was identified.
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Search Alerts/Recalls
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