G3, h2, h3, and h6: the navio surgical system (us) ups battery, product 200029, lot 2531avhsm875900201, intended for use in treatment was returned for evaluation.A relationship between the reported event and the device was confirmed.The reported problem was visually confirmed.The minus terminal was damaged during the battery replacement process.A functional evaluation could not be performed due to broken/damaged parts.The battery terminal is permanently damaged.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.The most likely cause of this event is improper handling of the part.The battery leads arced removing metal from the terminal when the service tech was inserting the battery into the ups.Refer to the product service instructions that provide guidelines for replacing the battery.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.D4, d8, d9 and h5: device returned.D10: add concomitants.G1: address updated.G4: add 510k code.H6: code update.
|